Longview

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Terms & Conditions

Please read these terms carefully before engaging with any of Longview's sessions or workshops. They set out what you can expect from us, and what we ask of you.

Last updated: June 2025

01

About These Terms

These terms and conditions apply to all services offered by Longview, operating from 33 Chaeng Watthana Road, Pak Kret, Nonthaburi 11120, Thailand. By booking or attending any session or workshop, you agree to be bound by these terms. If you do not agree, please do not proceed with a booking.

02

Nature of Our Services

Longview provides general information, education, and document organisation support. Our services are designed to help individuals and organisations become more familiar with pension-related paperwork and processes.

We do not provide financial advice, legal advice, actuarial advice, or any form of regulated professional consultation. Nothing communicated during our sessions, workshops, or written materials constitutes advice on entitlements, benefits, or personal financial matters.

Our services are:

  • First-Steps Orientation — a general introductory session on organising pension paperwork.
  • Organised-Together Workshop — a small-group session for sorting and labelling personal documents.
  • Provider Process Advisory (B2B) — an operational advisory for organisations handling pension-related documents.

03

No Guarantee of Outcomes

We make no representations about the outcome of any pension application, claim, review, or administrative process. Participation in our sessions or workshops does not affect, accelerate, or influence decisions made by pension providers, government bodies, or any third party. Results depend entirely on circumstances outside our control.

04

Bookings and Payment

Bookings are confirmed upon receipt of payment or written confirmation from Longview. Prices are displayed in Thai Baht (฿) and are inclusive of any materials described in the service listing. Prices may change over time; the price applicable at the time of booking will be the price charged.

For B2B engagements, payment terms will be set out in a separate written agreement.

05

Cancellations and Rescheduling

If you need to cancel or reschedule, please contact us as early as possible at +66 2 583 6927 or [email protected].

  • Cancellation with more than 5 business days' notice: full credit or refund.
  • Cancellation with 2–5 business days' notice: 50% credit toward a future session.
  • Cancellation with less than 2 business days' notice: no refund, but rescheduling may be arranged at our discretion.

If Longview needs to cancel a session for any reason, participants will be offered a full refund or a rescheduled date.

06

Your Responsibilities

By participating in our services, you agree to:

  • Treat facilitators and other participants with respect.
  • Take personal responsibility for any decisions made following a session.
  • Seek regulated professional advice where your situation requires it.
  • Ensure the accuracy of any personal information you provide to us.

07

Intellectual Property

All materials provided during sessions and workshops — including printed roadmaps, folder kits, checklists, and written recommendations — are prepared by Longview for the personal use of the recipient. They may not be copied, redistributed, or used commercially without our prior written consent.

08

Limitation of Liability

To the extent permitted by Thai law, Longview's liability in connection with any service is limited to the amount paid for that service. We are not liable for indirect losses, consequential losses, or losses arising from decisions made on the basis of information shared in our sessions.

Nothing in these terms limits liability for gross negligence or any liability that cannot be excluded by law.

09

Privacy and Personal Data

We handle personal information in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562. Please refer to our Privacy Policy for full details of how we collect, use, and protect your data, and how to exercise your rights.

10

Cookies and Website Use

Our website uses cookies and similar technologies to help it function properly and to understand how visitors use the site. By continuing to use the website, you agree to our use of cookies as described in our Cookie Policy.

11

Changes to These Terms

We may update these terms from time to time to reflect changes in our services or applicable law. The version published on our website is always the current version. Where changes are significant, we will take reasonable steps to notify existing clients.

12

Governing Law

These terms are governed by the laws of Thailand. Any disputes arising from these terms or from the provision of our services will be subject to the jurisdiction of the Thai courts.

13

Contact Us

If you have any questions about these terms, please get in touch:

33 Chaeng Watthana Road, Pak Kret, Nonthaburi 11120, Thailand
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